Designed 100+ hours of eLearning and blended content training for government staff, executive English courses, interpreting skills for oil engineers, and industry-specific programs for manufacturing professionals preparing for global events. Programs contributed to a 30% increase in learner engagement and significant performance gains.

Conducted learning needs assessments for 50+ projects across government, higher education, and industry sectors. Applied ADDIE, Backward Design, and Kemp models to align training with organizational goals. Led to 20–40% improvements in training relevance, increased learner retention, and consistently positive ROI based on post-program evaluations.

Partnered with 5 local colleges to develop programs for international language exams. Resulted in a 35% increase in international exam pass rates and a 40% boost in the number of students receiving study-abroad grants.

Created language and sales training for car and clothing retail teams working with international clients. Helped improve communication with international clients and boosted sales-readiness, with training satisfaction scores of 92%+ and performance improvements of 20–25% reported by supervisors.

Designed diagnostic tools, placement tests, and final evaluations for all major projects. Enabled real-time learning adjustments and improved tracking, leading to 25–45% gains in measured learner progress and consistently high post-training evaluation scores.

Built inclusive, culturally responsive programs for diverse learner populations in government and industry. Improved engagement and accessibility across all regions served, with learner satisfaction increasing by 30% in cross-cultural training programs.